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Operations – Reservation Manager 357 views1 application

Operations – Reservation Manager

Salvator Hotel Villas & Spa is looking for a talented
and experienced individual to join our Front Office Team
on a seasonal employment basis:

Operations – Reservation Manager

The operations manager oversees the entire operations of the hotel; the front office, housekeeping and F&B department.It is the hotel operations manager’s job to deal effectively with customers, owners, external partners and staff workers while keeping the hotel running smoothly.

Position outline and responsibilities

  • Participation in the training process of hotel operational staff
  • Ensure guest and team member satisfaction
  • Control of the well-functioning of the F&B department including the following tasks:
  • Control on the F&B cost and in charge for ordering all necessary goods
  • In charge of the F&B cashier
  • Control of the well-functioning of the housekeeping department including the following tasks:
  • Inspection of all rooms prior to guests’ arrival in order to meet guests satisfaction
  • Control of the well-functioning of the Front Office Department & the guest satisfaction level
  • Daily financial check and reporting towards higher management on the different points of sale in the hotel (Bar, restaurant and reception
  • Assist in the different departments where required with hands-on tasks

Required experiences / Qualifications

  • Diploma in Tourism & Hotel Management
  • Excellent knowledge of Greek and English language – any other language will be considered as an advantage
  • Experience as a Reservations Manager preferably in a Luxury Boutique Hotel.
  • Excellent knowledge of any PMS,MS Office-Computer skills.
  • Excellent knowledge of all reservations tools, IDS etc.
  • Minimum of 2 years experience in Managerial positions and full service background
  • Ambitious, creative, organized with a strong sense of responsibility and attention to deal
  • Good organizational and management skills
  • Perform well under pressure with time limits
  • Teamwork spirit, motivation and passion for your job
  • Strong Customer Orientation

We offer:

  • Accommodation
  • Meal plan
  • Pleasant working environment
  • Attractive package according to qualifications.

 

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