Τηλέφωνο επικοινωνίας: 6988037235

Reservations Officer 426 views

Ermia Hotels & Resorts wishes to employ for the Thessaloniki offices a Reservations Officer who will be responsible for all the hotels of the company. The reservations Officer is responsible for handling reservations for all the hotels of the company.

Responsibilities:

  • Responsible for filling of reservation cards / data.
  • Handles all reservations
  • Updates the reservation s/w with reservations / cancellations data
  • Keeps in contact with the Sales dept. for prices and offers
  • Keeps continuous contact with agents in order to control bookings / cancellations / changes
  • Helps agents with any issues – questions – complaints
  • Informs the Front Office Manager about hotel occupancy
  • Prepares arrivals lists
  • Informs the Front Office Manager for any issue regarding the reservation office
  • Executes instructions given by the Front Office Manager
  • Maintain good working practices and procedures – instructions of the Department.

Requirements:

  • Has at least 3 years experience a similar position
  • Degree in Tourism will be appreciated
  • Is fluent in Greek, English & Bulgarian
  • Has knowledge of the touristic market
  • Has good knowledge of the online market
  • Is PC literate and has worked with PMS systems
  • Has strong interpersonal skills
  • Has a drivers license
  • Is able to travel

The company provides:

  • Competitive remuneration package
  • Bonus schemes
  • This job has expired!
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